MC860
If you have a specific, identifiable problem with your product, you may be able to minimise downtime by using our troubleshooting search tool to find a quick a solution.
Simply input a few key words into the panel below.
Search troubleshooting for the following words:
-
Where can I find a Windows 8 x64 driver for my product?
Printer and multifunction products connected to PCs running Windows 8 x64 and Windows Server 2012
-
How to change the toner cartridges
-
How to change the image drum
The printer contains four image drums: cyan, magenta, yellow and black
-
Unable to scan to CIFs (Windows 7 & Vista)
Client: Windows 7 or Windows Vista. Domain: Windows 2008 or 2008 R2
-
Why are the colours printed different from those on the monitor?
There will always be a difference between the two devices due to the fact that they use different technologies to represent colours.
-
What are the differences between GDI, PCL and PostScript printers?
Printers use a set of operating commands that determine how data sent from the computer is interpreted and acted upon.
-
Installing drivers on Windows 7 via plug and play
Driver installation on Windows 7 has changed when compared to previous Operating Systems.
-
How to remove jammed paper
Paper handling is key to ensure trouble-free printing. However, sometime paper jams occur.
-
OKI Printer Driver Compatibility with Mac OS X 'Mountain Lion'
Apple released their latest version of Mac OS X called Mountain Lion (10.8) in July 2012
-
What are all the ports on my printer for?
On the back of your printer you will see a selection of different ports, ranging from the power socket to network and usb ports and perhaps a parallel port.
-
OKI Printer Driver Compatibility with Windows 8/Server 2012
Microsoft released their latest version of Windows called Windows 8 in October 2012
-
Selecting suitable Recycled Paper
Using recycled paper has a positive impact on the environment but did you know that they type of recycled paper you use can have an impact on the quality and paper handling of your day to day printing.
-
What is 'K' toner?
The letter 'K' is generally used to describe BLACK toner or ink
-
Get to know your product
Learn how to identify the name of your printer and the consumables used in it.
-
What does "Fatal Error" mean?
If your printer displays a "Fatal Error" message it means that a problem has occurred requiring you to take action
-
What type of paper should I use?
Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes.
-
Changing OS settings and enabling installation with Mac OS X 'Mountain Lion'
There are some limitations when a current driver from the website is used with Mac OS X 'Mountain Lion'
-
How do I find and resolve Toner Sensor Errors?
If your printer displays a toner sensor error please check the following:
-
Can I transfer a file to my printer using FTP?
-
Should I use the PCL or PostScript driver?
Two printer drivers are supplied with your printer: one for PCL emulation and the other for PostScript 3 emulation.
-
I installed a printer under Windows NT. The Windows test page sent to the printer shows "Letter tray Request" on the front panel.
Check your regional setting first. It may set as "USA"?
-
Mac OS X Tiger (10.4) - Printer options are disabled
Some options in the Printer Features section of the driver may be unavailable. The options cannot be selected (i.e. they are greyed-out).
-
What driver do I use for Small Business Server 2011?
Small Business Server is built on Windows Server 2008 R2
-
How to edit existing templates in Template Manager
Templates are pre-developed page layouts that can be used to create new documents with a similar design, pattern or style.
-
Where can I find the serial number?
The serial number is a unique sequence of numbers and/or letters which is used to identify your product.
-
OKI Printer Driver Compatibility with Mac OS X Lion
Apple released Mac OS X Lion (10.7) in July 2011
-
Strange error messages appear on the Mac print queue
Printing is unaffected by this issue
-
OKI Passwords All Models
This document provides details of Web browser and Admin Passwords for all OKI models.
-
Workaround for problems caused by the Apple OS X 10.6.8 update
After installing the OS X 10.6.8 update, the printer shows status as paused and will not resume
-
OKI Printer Driver Compatibility with Windows 7
It is our aim at OKI that our customers have the best experience with our printers and multifunctional products, when connected to PCs running Windows 7.
-
What is the Admin Password for configuring the printer?
To configure the printer or Multifunction via the operator panel an Admin Password is required.
-
What Username and Password is used for configuring the printer with a web browser?
All OKI network printers can be configured via a standard web browser, such as Internet Explorer or Safari.
-
OKI Printer Driver Compatibility with Snow Leopard
Apple released their latest version of Mac OS X called Snow Leopard (10.6) in August 2009
-
Authenticating with Secure Protocol
When setting up the MC860 to use secure protocol, it is vital to specify the name of the secure protocol server in UPPER CASE on the printer.
-
Fonts downloaded by SDM do not have the correct typeface ID
When downloading TrueType fonts with SDM, the typeface identifier is an option by which the font may be chosen.
-
The driver isn't available in my language
You have two options if the driver isn't available in your language:
-
Why are the colours printed different from those on the monitor?
There will always be a difference between the two devices due to the fact that they use different technologies to represent colours.
